DrillBitWarehouse.com Privacy Policy

Effective Date: JUNE 2024

1. Introduction

DrillBitWarehouse.com (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure it is protected.

2. Information We Collect

We collect information to provide better services to our customers. The types of information we collect include:

• Personal Information: This may include your name, email address, phone number, shipping address, and payment information when you make a purchase or contact us.
• Non-Personal Information: This may include your browser type, IP address, and information about your visit, such as pages viewed and the duration of your visit.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders: To fulfill your orders and provide you with the products and services you request.
• Customer Service: To respond to your inquiries, fulfill your requests, and provide support.
• Marketing: To send you promotional offers, updates, and other marketing communications. You can opt-out at any time.
• Improving Our Services: To analyze and improve our website, products, and services.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as follows:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request.

5. Cookies and Tracking Technologies

DrillBitWarehouse.com uses cookies and other tracking technologies to enhance your browsing experience and analyze site traffic. You can set your browser to refuse cookies, but this may limit your use of certain features of our site.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons with special access rights.

7. Your Choices and Rights

You have the right to:

• Access and Correct Your Information: You can request access to your personal information and ask for it to be corrected if inaccurate.
• Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails from us by following the instructions in those emails.
• Request Deletion: You can request that we delete your personal information, subject to certain legal exceptions.

8. Children’s Privacy

DrillBitWarehouse.com does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the effective date of this policy. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Phone: 800-350-TOOL
• Email: sales@drillbitwarehouse.com
• Address: PO Box 4041
  

  Thousand Oaks, CA 91359