Our products ship fast!
Our products ship fast. All orders received will ship within 24 hours of payment unless otherwise specified. We understand in most cases you need the drill bit or cutter yesterday! Our warehouse works every night to make sure orders are shipped fast and accurate. We offer 3rd DAY SELECT, 2nd DAY AIR, and NEXT DAY AIR via UPS. When placing an order on our website you’ll find a flat rate shipping service. We have found USPS Priority is much more reliable at getting Drill Bits and cutters to our customers quickly for a low flat rate charge. Orders ship primarily via USPS priority or UPS Ground unless otherwise specified. If you do not receive the US mail at your shipping address, please let us know in the notes of your order or simply give us a call, our staff will be happy to tell you any shipping details you need to successfully get your product as soon as possible. If you need a drill bit or cutter even faster please give us a call at 800-350-8665.
For current lead times and availability please call us at 800-350-8665 or email us at sales@DrillBitWarehouse.com
DrillBitWarehouse.com offers our high-performance cutters globally. From Sydney, Australia to Paris, France our cutting-edge products have performed all over the world. To place an order from somewhere other than USA and Canada please email us your order details to:
firstname.lastname@example.org and or give us a call at 800-350-8665 to get accurate shipping lead times and cost.
Order processing times:
All orders are fulfilled within 1-3 days. However in an event of a back ordered item we will reach out to you to let you know an estimated sate of arrival. Sometimes UPS or USPS lose items! If more than 15 days has pasted since placing your order and you still haven’t received your order or had contact with DBW please call us. If you think your order was shipped and lost contact us and we will open a claim with the carrier and do our best to get the situation solved.
Our shipping rate is a flat rate at $17.50 per order. If you require UPS next day air, UPS 2nd Day Air, or 3rd Day Select you will be responsible for all additional shipping costs.
Local delivery/Will Call
In the area? We are a Warehouse not a retail store. However, if you are in the area and would like to pick up an order or have an order delivered that can be arranged! Please give us a call and let us know.
REFUND AND RETURN POLICY
If you would like to return an item from DrillBitWarehouse.com please contact us first for a return authorization number so we are able to accurately track your refund and return as it reaches our warehouse
Our refund and returns policy lasts 45 days.
To be eligible for a return, your item must be unused and in the same condition that you received it and you will be able to return you item within the 45 day window beginning upon receiving your item.
Please contact us first to receive a return authorization number from one of our helpful staff.
If your product is used due to the nature of drill bits and cutters please call us at 800-350-8665 ext. 100 or send us an email we maybe be able to help!
- Gift cards
- Downloadable software products
- Custom Made items
CUSTOM MADE ITEMS:
If you had a cutting tool made specifically for you and are in need of assistance please call us at 800-350-8665 ext.100 or email us at email@example.com
To complete your return, we require a proof of purchase.
There are certain situations where only partial refunds are granted:
If a drill bit is used in the wrong application it was designed for you may not be eligible for a full refund
To see more information regarding our Refund and Return Policy please click here : REFUND AND RETURN POLICY